Direct-to-patient pharma

Clean cold packs for medication shipped home.

Pure water cold packs, sealed in food-grade film and flat on arrival. We help you qualify the pack-out for the range it must hold and work with your QA team on the records you need.

GLP-1s, biologics, vaccines, hormonesShips to North America and Europe
Pharmacy shipper with a Relo water cold pack, vials and syringes
100% waterNo gels, additives or dyes
Relocalize in the news
Who ships in 2–8 °C

More than GLP-1s need a cold chain.

Each therapy has its own range, so each program needs its own pack-out qualification.

GLP-1 and diabetes injectables
Weight-loss and diabetes pens, plus insulin.
Biologics and monoclonal antibodies
Autoimmune and inflammatory therapies.
Vaccines
Most routine and specialty vaccines in the standard refrigerated range.
Growth and fertility hormones
Growth hormone and refrigerated fertility injectables.
Clean from the source

Nothing in the pack you have to explain.

Cleanliness is the first question pharmacy teams ask about coolant. Ours starts with what is inside.

Small Relo water cold pack, front viewFront
Small Relo water cold pack, side view showing its flat profileSide, as delivered
Small format, sized for pharmacy shippers
Coolant

Pure water

No gels, additives or dyes next to the medication.

Film

Sealed, food-grade

Puncture-resistant film with a heat-sealed edge.

Shape

Flat, guaranteed

Flat is built into how we make them, so every pack arrives flat for a consistent fit in your shipper.

Handling

No cartons on the pallet

Packs come stacked straight on the pallet, with no cartons to open and fewer touchpoints before the pack bench.

See pack sizes and specs
Thawed water cold pack being poured onto a houseplant
After delivery

Easier for patients at home.

A patient drains the pack and follows local waste management guidelines for the film, instead of wondering what to do with gel. It is a better unboxing for someone receiving medication, and a lighter Extended Producer Responsibility (EPR) burden for you.

Early data from an independent lab

Water vs gel over 72 hours.

Same weight of coolant, same insulated shipper, same 72-hour ambient profile, tested at an independent lab accredited to ISO/IEC 17025:2017. It shows how water performs against gel. Your own pack-out is qualified separately.

Get the free lab report
Relo water cold packsGel packs
40°F limitHour 0Hour 72
72 h
Water cold packs kept the average payload under 40°F for the full test.
71.6 h
When the gel pack shipper crossed 40°F.
38.5°F
Water shipper at hour 72. The gel shipper was at 40.3°F.
Tested in a meal kit shipper with a chilled food payload. This is not a 2–8 °C qualification. Full method and data in the report.
Clean because it skips the handoffs

Cold packs made at your fulfillment point.

A conventional cold pack passes through several trucks and freezer warehouses, often run by different operators, before it reaches your pack-out. Our RELO microfactory makes frozen packs on site, so they skip those handoffs and supply never waits on a freezer truck.

32–53days a conventional cold pack takes to reach your pack-out
2truck trips, one ambient and one frozen
4handoffs, often between different operators
Inside the microfactory

Water and power in. Frozen packs out.

The RELO microfactory sits inside or right outside your fulfillment center and runs on water and power. It makes frozen packs to your spec and stacks them on the pallet with no cartons, ready at its loading dock for your pack-out station.

WaterPowerRELO microfactoryAUTOMATED · SENSOR-MONITORED · ON YOUR SITEAutomatedSensor-monitoredMade to your specFrozen packs,palletized, no cartonsYourpack-out stationSchematic, not to scaleWaterPowerRELO microfactoryON YOUR SITEAutomatedSensor-monitoredMade to your specFrozen packs, palletized, no cartonsYour pack-out stationSchematic, not to scale
Who does what

Like having your own cold pack line, without running one.

No equipment to buy, no one to hire and nothing to maintain. Your part comes down to two things.

Relocalize handles
Installation and site permits
Cold pack production
Palletizing
Monitoring and maintenance
Restocking and supplier management
24/7 supply
You handle
A spot inside or outside your building, with water and power
Moving pallets from our dock to your pack-out station
RELO2 microfactory installed beside The Winn-Dixie Company distribution center
Already running on site

RELO2 makes packaged ice at The Winn-Dixie Company's distribution center today.

Cold pack production uses the same on-site model.

Read the Winn-Dixie story
How qualification works

Switching to water cold packs? We'll help you qualify the change.

A new coolant means checking the pack-out before you roll it out. Start at the stage you need, and we'll work with your QA team on the records your program requires.

Step 1

Design qualification (DQ)

Fit water cold packs to your payload, lanes, and limits on box size, weight and coolant.

Step 2

Operational qualification (OQ)

Test the pack-out under defined conditions. ISTA shipping protocols, ASTM mechanical testing or a 2–8 °C climatic chamber are available on request.

Step 3

Live shipment testing (PQ)

Confirm performance on real shipments. We can help you run it or find a partner.

Step 4

Customer trials

Get packs for your own testing, or ask us to help run the trial before moving to full supply.

Supplying pharmacies or direct-to-patient programs? We work with packaging distributors too.

FAQ

Questions pharmacy teams ask.

Can't find what you need? Get in touch and we'll help.

Will it hold 2–8 °C in my shipper?+
It depends on your shipper, insulation, payload and lanes. Our public lab test used a meal kit shipper with a chilled food payload, so your own pack-out needs its own testing, and a 2–8 °C climatic chamber is available on request. Start with a sample kit picked for your shipper, or book a free consultation with Ben and our packaging team.
How do they compare to gel packs?+
In an independent 72-hour test at a lab accredited to ISO/IEC 17025:2017, Relo water cold packs kept the average payload under 40°F for the full 72 hours. The gel pack shipper crossed 40°F at 71.6 hours. Same shipping box, same payload, same weight of coolant. Get the free lab report.
Can you support validation and QMS documentation?+
We can work with your QA team on what your program needs, including testing and QMS records. Talk to our packaging team.
How do I get pricing?+
Pricing depends on pack size, volume and location. Book a free consultation and we'll work through your pack-out and volumes with you.
Is the water safe around medication?+
Yes. The coolant is 100% pure water with no gels, additives or dyes, sealed in durable, food-grade film.
What do patients do with the packs after use?+
Cut the pack open and pour the water down the sink, then follow your local waste management guidelines for the film.

Where do you want to start?

Free sample kit

Test them in your own shipper.

A kit picked for your shipper and lanes, with our 72-hour lab report. We'll contact you within 2 business days.

Request a free sample kit
Free lab report

See the 72-hour data.

Full temperature curves, pack-out and hour-by-hour results for water vs. gel.

Get the free lab report
Benjamin Chalier
Free consultation
Benjamin Chalier, Chief Revenue Officer

Plan your switch with us.

Ben and our packaging team work through your shipper, insulation and coolant with you, then help you test the change.

Book a free consultation
Book a free consultation
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